Terms of Service

Last Updated: 05 October 2023

Solid Software Lab
Westfalenring 32
12207 Berlin
Germany
contact at onestepahead.info
VAT: DE350022597
Tax: 20/264/00576


Welcome to “One Step Ahead,” an online shop operated by Solid Software lab (“Solid Software lab,” “we,” “us,” or “our”). These terms and conditions (“Terms”) govern your use of the website located at https://onestepahead.info (the “Website”) and any purchases or transactions made through the Website. By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully before making any purchase or using our services.

  1. General Terms

1.1 Acceptance: By using the Website, you affirm that you are at least 18 years old or have reached the legal age in your jurisdiction to enter into a binding agreement.

1.2 Amendments: We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for updates. Continued use of the Website after any modifications constitutes acceptance of the revised Terms.

  1. Online Shop

2.1 Product Information: We strive to provide accurate and up-to-date information about the products offered on our Website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications. The colors, sizes, and other features displayed may vary depending on your device’s settings and limitations.

2.2 Pricing: The prices of our products are displayed in the currency specified on the Website. We reserve the right to change prices at any time without prior notice. Any promotional offers or discounts are subject to availability and may be discontinued or modified at our discretion.

2.3 Order Acceptance: When you place an order through the Website, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline any order in our sole discretion. If we accept your order, we will send you a confirmation email containing the details of your purchase.

2.4 Payment: We use secure payment processors to facilitate your transactions. You agree to provide accurate and complete payment information and authorize us to charge the total amount of your order, including any applicable taxes and shipping fees, to the provided payment method.

2.5 Shipping: We will make reasonable efforts to ensure that your order is shipped within the specified timeframe. However, delays may occur due to factors beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping carrier. Any customs duties, taxes, or additional charges incurred during shipping are your responsibility.

2.6 Returns and Refunds: We offer a refund policy for unused products within 2 weeks of purchase. To be eligible for a refund, the product must be returned in its original packaging and condition, without any signs of usage. Please refer to our separate Return and Refund Policy, which is incorporated by reference into these Terms.

  1. Intellectual Property

3.1 Ownership: All content on the Website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Solid Software lab or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

3.2 Trademarks: “One Step Ahead” and “Solid Software lab” are registered trademarks of Solid Software lab. Other product and company names mentioned on the Website may be trademarks of their respective owners. The use of any trademarks without permission is strictly prohibited.

  1. GDPR Compliance and Data Protection

4.1 Data Collection and Processing: We collect and process personal data in accordance with our Privacy Policy. By using the Website and providing your personal information, you consent to the collection, use, and processing of your data as described in the Privacy Policy.

4.2 User Rights: Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. You have the right to access, rectify, and erase your personal information, as well as the right to restrict or object to certain data processing activities. Please refer to our Privacy Policy for more information on how to exercise your rights.

4.3 Data Security: We implement reasonable security measures to protect your personal data from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

  1. Limitation of Liability

To the extent permitted by applicable law, Solid Software lab, its directors, employees, affiliates, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Website or any products purchased through the Website.

  1. Governing Law and Jurisdiction

6.1 These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of laws principles.

6.2 Any disputes arising out of or relating to these Terms or your use of the Website shall be submitted to the exclusive jurisdiction of the courts of Berlin, Germany.

  1. Severability

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Please contact us at contact at solidsoftware.org if you have any questions or concerns regarding these Terms and Conditions.

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Shopping Cart